We may collect the following information:
Your name and contact information including e-mail address.
General enquires and other information relevant to customer surveys and/or offers.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our service to visitors.
We may periodically send promotional e-mails about new products, newsletters, special offers or other information which we think you may find interesting using the e-mail address which you have provided.
From time to time, we may also use your information to contact you for market research purposes.
We may contact you by e-mail or mail. We may use the information to customise the website according to your interests.
We have legal obligations, under the Data Protection Act 1998, to collect any personal information that you provide to us fairly. We will hold your personal information securely and will only keep it for as long as you use the service that you have requested.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or e-mail us as soon as possible. We will promptly correct any information found to be incorrect.
The V.C.A. is committed to ensuring your information is protected and held securely. However, the internet is not a secure medium and the V.C.A. cannot accept responsibilty for security of an e-mail during transmission or for non-delivery of that e-mail.
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.